Hi Lori

Thanks for your message but could you send a letter to us with your order number/website you placed the order to sales@hohotrade.com. Then we can check it. Thanks very much!

Best regards,
Shirley

Hi Gloria

Thanks for your letter and I'd like you know you can upload the merchandise from our website after registered. There's no extra fee for you and please don't worry about that. Thanks very much!

Best regards,
Shirley

Hi Gloria

Thanks for your attention to our website and I'd like you know we can do provide drop ship service to our registered customers without any extra pay. Thanks very much!

Best regards,
Shirley

Hi Mary

Please kindly know that all the items on our website are totally new without being used ever. Thanks very much!

Best regards,
Shirley

Hi Terez

Thanks for your email in regard to your intention to cooperate with us on dropshipping and the questions about the specific operation. Please visit our website to find the profitable items you're interested in and copy their images and descriptions directly to your site. You can raise the price a little bit, because the prices we offer here are pretty much lower than your area and there still has a room for you to add profit. As for the shipping charge, we belive that it should be taken in hand by our order placers. Please place your orders on our website first then make the payment completed through Paypal or Western Union. As soon as the payment completed, we will deliver your order.

Hohotrade.com offers you competitive discount wholesale prices on all the products you find in Hohotrade Wholesale Shop. The prices you see here are sample single-unit prices only. If your 1-click order exceeds a MAQ, we can offer you a favorable discount. The more you order, the lower the price is. Before you place a bulk order, please contact us by email first to discuss the wholesale/drop shipping prices of the items you choose.

Best regards,
Grrif

Hi Michelle

Thanks for your email in regard to your intention to cooperate with us on dropshipping and the questions about the specific operation. Please visit our website to find the profitable items you're interested in and copy their images and descriptions directly to your site. You can raise the price a little bit, because the prices we offer here are pretty much lower than your area and there still has a room for you to add profit. As for the shipping charge, we belive that it should be taken in hand by our order placers. Please place your orders on our website first then make the payment completed through Paypal or Western Union. As soon as the payment completed, we will deliver your order.

Hohotrade.com offers you competitive discount wholesale prices on all the products you find in Hohotrade Wholesale Shop. The prices you see here are sample single-unit prices only. If your 1-click order exceeds a MAQ, we can offer you a favorable discount. The more you order, the lower the price is. Before you place a bulk order, please contact us by email first to discuss the wholesale/drop shipping prices of the items you choose.

Best regards,
Grrif

Dear Linwelee,

Thanks for your support sincerely!^^

But I am so sorry to tell you that no, sorry, please pay for your order in full, in advance, by bank transfer,western union or Paypal.

We are looking forward to serving you absolutely.

Dear Robert,

Thanks for your support firstly.

We prefer our customers to order through our website. You can place orders directly for the products you like.

However, if you want to order in other ways, or have questions about ordering, please contact our customer service representatives by live chat or email us at: sales@hohotrade.com

Dear Holger,

Thanks for your support sincerely!

At HoHoTrade.com, we go to the extreme to ensure the safety of our customers' information. We do not store your payment information on the website. Payments made through PayPal are processed by Paypal company, It is considered to be secure and trustworthy. We also do not disclose your information to third parties. For more details, please see our privacy notice.

Dear Manfred,

Thanks for you support firstly.

1. - CANCELLATION BEFORE PAYMENT

If you have not paid for your order, there is no need to contact us to cancel it. We receive hundreds of 'test' orders each day which our members are using to quote certain cart contents and save the invoice for later reference.

We ignore all orders until a matching payment is received. So if you haven't paid, don't worry, we're not processing your order.

You are under no obligation to follow through and pay for an order just because you checked out your cart online. If you want to do test orders to save certain invoices for later you are welcome to do this.

If your order is more than a week old please note you may not be able to "reactivate" it by sending payment, because the prices of the items may have changed as well as the shipping rates and the currency conversions. You may need to repeat the order with a new cart.


2. - WITHDRAWING AN ORDER AFTER PAYMENT

If you have placed an order and you HAVE PAID, and you want to CANCEL, please contact us as soon as possible.

If you are uncertain about something on your order and you think you want to change it, please contact us and put the order on hold while you decide. This will stop the packing process so you still have a chance to make changes.

If the goods have already been delivered we cannot cancel or change the order.

If you want to cancel an order because you are ADDING further products, but not cancelling the previous items, that can usually be processed without any extra fees - please contact us.

If the order is in an early processing stage you may be able to change your mind and cancel the total order.You can ask for an refund or keep your payment as a credit.

Dear Mirko,

Thanks for you support firstly.

"Why was my order cancelled?/Why did you refund my payment?"some customer will meet this situation.

If we returned your money to you and closed your order, it is almost certainly because we were unable to verify your payment or the products you ordered were out of stock.Generally,our customer service staff will contact you by phone or email to discuss with you,but if we can not get in touch with you in 5 days after we receive your payment,we will have to refund for you.As we think,It is our responsibility to ship out your order in time.

Possible reasons for refunding money are:

- Paypal account name and address does not match your order's shipping address, and there was no response when we contacted you.

- The products you ordered were out of stock(Generally we have enough stock but rarely we may suffer an temporarily lack of certain product ),and there was no response when we contacted you.

Dear Gerard,

Thanks for your support firstly.

Due to the dynamic nature of our product line as well as our effort to provide lowest price to our customer, compiling a catalog would not be very fruitful.

Our website contains all the information we have on our products. If you have any specific question, we welcome you to contact our customer service representatives.

Dear Tobert,

Thanks for your support firstly.

We are so glad to tell you that HoHoTrade has no minimum order quantity, and we can ship single item as samples or large quantity orders worldwide.

We are looking forward to serving you absolutely.^^

Dear Lin,

Our Hohotrade is an online wholesale company incorporated in Beijing 2006. We sell a vast range of merchandise produced exclusively from Chinese manufacturers such as trendy digital products, consumer electronics, clothing & apparel, daily consumable, gadgets, crafts and so on. If you like discount online shopping, then use Hohotrade.com to shop for many thousands of discount products you want

In today's shopping fashion, purchasing on internet is the most noval and handy way to go. Hohotrade has earned itself a solid reputation for quality, reliability and professionalism in this field. Our operation capabilities over electronic business cover favourable policy, affiliate discount, instant and safe dleivery, privacy protection and well-rounded customer service support. Wherever you are from, let Hohotrade help you to enjoy the convenience of online shopping, combined with super discount prices

Dear Mark,

It's no problem to change. Even if you choose Western Union, you can still pay via Paypal.

You can send money directly to our Paypal account.

Please let us know your order number in the comments(when you pay via Paypal you can add comments).

You can also contact our online salesman,They will help to send you an money request to your Paypal account.Then what you need to do is just accept it.

As soon as we confirm that payment has been received,we will start to process your order.

Small tip:We offer 7％ discount for Western Union payment,so you will can not enjoy this discount if pay via Paypal.For handling your order smoothly,please make sure the amount of your order before payment.